📋 Terms of Service

1 Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our site.

2 Eligibility

To use our services, you must:

• Be at least 18 years old or have parental consent
• Provide accurate, current, and complete information
• Have the legal capacity to enter into binding contracts

3 Products and Pricing

Product Descriptions
We strive to display our furniture accurately. However:

• Colors may vary slightly due to monitor settings
• Wood grain and natural materials have unique variations
• Dimensions are approximate and measured by hand

Pricing

• All prices are in INR and include applicable taxes
• We reserve the right to change prices without prior notice
• In case of pricing errors, we will contact you before shipping

4 Orders and Payment

Order Acceptance

• We reserve the right to refuse or cancel any order
• Your order is confirmed when you receive a shipping confirmation email
• We may require additional verification for large purchases

Payment Methods
We accept:

• Major credit/debit cards (Visa, MasterCard, American Express)
• UPI PayPal Bank Transfer

Payment Security
All payments are processed securely through Shopify Payments. We do not store your payment information.

5 Shipping and Delivery

Shipping Policy

• Orders are processed within 2-3 business days
• Delivery times are estimates, not guarantees
• Risk of loss passes to you upon delivery

International Shipping

• Customs fees and import duties are your responsibility
• Delivery times may be longer for international orders

6 Returns and Refunds

Our return policy is outlined in our Refund Policy. By making a purchase, you agree to the terms stated there.

7 Furniture Care and Assembly

Assembly

• Some furniture requires assembly
• Instructions are included with each product
• We are not responsible for improper assembly

Care Instructions

• Follow care guidelines provided with your furniture
• Damage from improper care voids the warranty

8 Warranty Information

How to Claim Warranty

1. Contact us with your order number and photos
2. Describe the issue in detail
3. We'll assess and provide resolution within 3-5 business days

9 Intellectual Property

All content on this website, including:

• Product images and descriptions
• Logos, trademarks, and brand names
• Website design and layout

is the property of WoodFurn and protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.

10 User Accounts

Account Responsibility

• You are responsible for maintaining account confidentiality
• Notify us immediately of unauthorized access
• We are not liable for losses from unauthorized use

Account Termination
We reserve the right to terminate accounts that:

• Violate these Terms
• Engage in fraudulent activity
• Harass staff or other customers

11 Prohibited Activities

You agree NOT to:

• Use our site for illegal purposes
• Attempt to interfere with website functionality
• Copy or scrape product information
• Submit false or misleading information
• Resell our products without authorization

12 Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount you paid for the product
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee uninterrupted or error-free website access

13 Disclaimer of Warranties

Our products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.

14 Indemnification

You agree to indemnify and hold WoodFurn harmless from any claims, damages, or expenses arising from:

• Your use of our website
• Your violation of these Terms
• Your violation of any third-party rights

15 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for:

• Their content or privacy practices
• Any transactions you conduct with them
• Their availability or accuracy

16 Governing Law

These Terms shall be governed by the laws of India without regard to its conflict of law provisions.

17 Dispute Resolution

Informal Resolution
Before filing a claim, please contact us to resolve issues informally.

Arbitration
Any disputes not resolved informally shall be resolved through binding arbitration in Mumbai.

Class Action Waiver
You agree to resolve disputes on an individual basis, not as a class action.

18 Changes to Terms

We may update these Terms occasionally. Changes are effective immediately upon posting. Continued use of our site constitutes acceptance of revised Terms.

19 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

20 Entire Agreement

These Terms constitute the entire agreement between you and WoodFurn regarding your use of our website and purchase of products.

21 Contact Information

For questions about these Terms: