Warranty Policy

Coverage

WOODFURN-manufactured furniture carries a 3-year warranty from delivery against manufacturing defects in structural frame and workmanship, unless the product page states another period. After inspection, the remedy may be repair, affected-part replacement or product replacement.

Not covered

• Normal wear, natural material or colour variation, fabric/leather/foam ageing, scratches after delivery and cosmetic changes that do not affect function.
• Damage from misuse, overloading, accidents, improper relocation, storage, sunlight, heat, water or moisture, infestation, inadequate site conditions, or unauthorised repair or modification.
• Accessories or third-party goods beyond the warranty stated on their page or provided by their manufacturer.

Making a claim

Contact WOODFURN with the invoice or order number, photographs/video and a description. Allow reasonable access for inspection and repair. This warranty is in addition to rights available under consumer law.